Richmond AI Forum in Gubbio: Headhunter Observatory and Modern Managerial Competencies.

Our Headhunter Claudia Paoletti presenting AI and the skills managers should have

Gubbio, July 5, 2024 – The recent AI Forum in Richmond, held in Gubbio July 3-5, provided an important opportunity to discuss the skills required of managers in the context of evolving technology and artificial intelligence. Claudia Paoletti, managing partner of Kilpatrick Executive Search, presented a detailed analysis from a headhunting perspective, highlighting how AI is shaping the world of work and what skills are needed to meet future challenges.


The Impact of AI on the Labor Market

One of the central points covered during the event was the discussion of the change in the labor market due to the introduction of AI in various sectors. It is estimated that 85 percent of the jobs that will exist in 2030 have not yet been invented and that many will be precisely inherent to technological transformation. This figure underscores the importance of developing new skills in the digital world to remain competitive. A 2023 study by KPMG and The University of Queensland found that many people are uncomfortable with the use of AI in human resource management, and two out of five people believe that AI could replace jobs in their industry. Therefore, it is essential to promote a culture of AI as a support for managers, freeing up time for more strategic and high-value-added activities.

AI is already transforming various sectors, from manufacturing to healthcare, and the labor market is no exception. Increasing automation and the adoption of advanced technologies require workers to develop new skills to remain relevant. In particular, the ability to work with AI and use advanced digital tools is becoming increasingly critical.


The Skills for Excellence

In today’s environment, described as fragile, anxious, nonlinear, and incomprehensible (BANI World according to Jamais Cascio), managers must develop a number of key competencies to succeed. These include adaptive speed, aptitude for digital transformation, structured empathy, cultural intelligence, critical thinking, and accountability. These skills enable leaders to successfully navigate a changing environment and make informed decisions that can positively impact the organization.

Being adaptive is especially important in a world where change is the only constant. Managers must be able to adapt quickly to new situations and take advantage of opportunities as they arise. Aptitude for digital transformation is equally crucial, as the ability to understand and use digital technologies can make the difference between a company’s success and failure. A good leader knows that it is essential to continue to train and engage his or her team in day-to-day activities to prevent employees from feeling threatened by automation.

In an environment of change, engaging the team is critical. Here are some strategies to ensure that the team is aligned and motivated:

  1. Open Communication: Transparency, listening and opinion sharing are crucial, along with regular feedback sessions and meetings. This creates an environment of trust and collaboration, where each team member feels valued and heard.
  2. Early Involvement: Involving employees from the very beginning of major changes, sharing responsibilities and plans, ensures that everyone is on the same page and that they feel part of the decision-making process.
  3. Training and Development: Providing opportunities for continuous learning and professional growth is essential to keep the team up-to-date on the latest trends and technologies. Investing in employee training shows that the company cares about their personal and professional development. In addition, training the team in the use of new tools and skills not only keeps them engaged and motivated, but also allows the team to be effective in responding to new job demands.
  4. Shared Goals: Clearly communicating the organization’s goals helps ensure that all team members are working toward the same end. Establishing clear and measurable goals can increase motivation and improve performance.
  5. Recognition and Appreciation: Financial incentives, public praise and other forms of recognition help stimulate employee contributions. Regular recognition and positive feedback can increase employee satisfaction and loyalty.

A good leader understands that the true value of a team lies in its ability to adapt and grow together. By promoting ongoing training and upgrading of skills, it not only reassures employees that their role is essential and irreplaceable, but also prepares them to use new technologies effectively. This integrated approach, combining adaptive speed, digital transformation, and team engagement, is the key to successfully navigating the complexities of the modern workplace.


Claudia Paoletti Managing Partner of Kilpatrick giving a speech at the AI business forum

The Team Reskilling

At this time of rapid technological change, team reskilling is a crucial aspect of ensuring a company’s competitiveness and relevance. Investing in training programs to develop advanced skills in AI and new technologies is critical. This process of skill upgrading should be viewed as a long-term investment that will benefit both employees and the organization as a whole.

Team reskilling not only prepares employees to use new technologies effectively, but also helps them feel valued and an integral part of the company. This increases employee motivation, satisfaction, and loyalty, reducing turnover and improving productivity. In addition, a well-trained and up-to-date team is better able to meet market challenges, innovate more quickly and take advantage of new opportunities more effectively. Companies that invest in continuing education and reskilling will be better positioned to meet future challenges, maintaining their competitiveness and preparing to take full advantage of the potential of new technologies.


The Recruiting Challenge for Generation Z

The presentation at the Gubbio Forum addressed the needs of the young talent of Generation Z, a key generation for the future of companies. These young people value economic independence, work-life balance, fair compensation and transparency. They are also very focused on sustainability and corporate responsibility, reflecting greater social and environmental awareness.

To attract and manage young talent, it is critical to understand their expectations and provide an environment that meets them. Companies need to adapt their recruiting strategies, offering job flexibility, professional development programs, and a strong commitment to sustainability. This approach can help build a loyal and motivated workforce.

Understanding and responding to the needs of Generation Z prepares the company to meet future challenges with a dynamic and resilient workforce. Investing in the skills and development of these young people not only improves recruitment and retention, but also brings innovation and new perspectives into the organization.

The Forum emphasized that AI will not replace people, but rather that people who use AI will replace those who do not. We cannot stand still, watch and wait. Standing still is impossible if we do not want to lose market share and opportunities for the foreseeable future. It is crucial for managers and business leaders to develop new skills and take a proactive approach to driving change within their organizations.

The event, organized by Richmond Italy, offered a comprehensive view of the challenges and opportunities presented by AI, with practical insights for successfully navigating the future of work through quality speakers and networking opportunities.